HANNOVER MESSE 2018, 23 - 27 April
Homepage>Conference program >Predictive maintenance - proactive service ensures quality requirements
Industrie 4.0 meets the Industrial Internet Forum

Predictive maintenance - proactive service ensures quality requirements

Detect faults with an integrated service management system before they can occur.

Location & Language

Hall 8, Stand D19



Simultaneous interpreting


Event Details

Type of event



Industrie 4.0, Predictive Maintenance

Event Host

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The leading Dutch manufacturer of coffee machines is represented with branches in Europe and the USA. The family owned company has been developing and designing coffee machines for the catering and commercial sectors for more than 50 years. Innovation, design and reliability are central of corporate philosophy.

In order to meet the high demands of reliability and service, the company relies on a service management integrated into the ERP system. Through the software, the entire product life cycle of a machine is comprehensible. The manufacturer knows at any time which machine was supplied to a customer and in what condition it is.

All information from engineering, handling of spare parts deliveries, repairs and services flow into the system. The data are analyzed and enable an optimized maintenance plan. Critical components are detected before a fault occurs. The proactive service ensures the company's high quality commitment and improves customer loyalty.


  Peter van Harten

Peter van Harten

Partner Group Director Isah International bv, Isah GmbH

I'm in Isah Business Software, Tilburg (NL) responsible for sales partners and the development of international business. And I am Initiator and blogger at the Smart Industry Blog ( ...

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