The c.a.p.e. IT GmbH is a specialist for branch-specific service processing within IT and technical services based on open source. Our staff has more than 10 years of project experience, profund OTRS-expert knowledge and is ITIL-certified.
As the vendor for Kix and KIX Professional, we develop, the new generation of our service management system as a standard solution for the technical service desk. Our qualified specialists provide best practice add-ons for data and system integration, service accounting and reporting. KIX and its add-on modules contribute to the sustainable optimization of the service processing.
As the leading service provider, we support our clients within the analysis, software implementation, customization, training and upgrade. We also provide service and support right up to outsourcing.
We are a member of Open Source Business Alliance, BITKOM and itSMF.