Already on the market for 20 years, iisy AG, originally founded as spin-off of University of Würzburg, has established itself as a leading solutions provider in the field of diagnostic automation and smart decision support for efficient problem resolution in technical environments.
With our software solution SOLVATiO® we are the market leader in reactive and proactive detection and resolution of complex technical defects in telecommunications. Our customers count on us in order to deliver first-class support to more than 30 million subscribers.
By smartly combining powerful data-driven diagnostic automation, based on state-of-the art machine learning, with user-friendly interaction and guidance driven by digital assistant technology (VR, chatbot) we open a wide field of applications. Our solutions create substantial value wherever technical problem resolution competence is a critical asset, e.g. in post-sales service, in maintenance or industrial manufacturing (rework).