What does a wholly integrated customer engagement process look like? proMX and customer, Interflex Datensysteme GmbH, will showcase the benefits of the latters Dynamics 365 solution which includes Project Service Automation and Field Service and combines both hard-and software. Learn about real-time dispatching of resources, tools and knowledge, and a predictive IoT service environment. Get to know the many benefits of this solution such as quick ROI, low TCO, high customer and employee satisfaction as well as high resource workload and performance. We will also host hhpberlin, a company we have been consulting for many years and a pioneer in confronting disruption with technological innovation as well as employing IoT services.