With parelexEnergy, sympacon offers a customer-centered management system for your sales processes.
Using data-driven workflows, you control when and how you automate or post-release events, such as deadlines. End of price fixing or pending communication with customers.
Personalized pricing ensures greater customer satisfaction and closer customer loyalty.
You recognize your churn-willing customers by Churn Management before they switch to the competitor. You regain them becoming satisfied customers again.
In addition to e-mail or SMS, you use actual comunication methods via APP and AS4 for communication with your customers. Sign your documents electronically and set your invoices to the latest ZUGFeRD 2.0 standard.
For your customers with analog counters, you offer customer-friendly features such as Reading and sending of the meter readings by photo from your customer app.
With its component-based design, parelexEnery adapts perfectly to your existing infrastructure.