SAP CRM 7.0
SAP CRM 7.0 is a fully web-based platform for an integrated execution of all customer processes. SAP CRM offers leading front office functionalities and industry-specific end-to-end processes across marketing, sales, service and all the various channels.
The benefits, at a glance:
Intuitive web-based user interface ensures rapid user acceptance and provides far-reaching CRM functionalities.
Workflow-based rules make work easier in sales, marketing and service.
The browser-based application breaks down regional and technical boundaries with ease - it can be used from any location with internet access.
Customer information is available from anywhere in the world.
CRM on demand or as an in-house solution in its own data processing center.
With SAP CRM7.0, you can measurably increase efficiency, speed up work processes, reduce administration requirements, increase customer satisfaction and give your business a valuable competitive edge.
The following business processes are supported:
Marketing and sales promotion
Customer-focused contact center
IP-driven communication management
Partner management and indirect sales
The internet as a sales channel