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HANNOVER MESSE 2018, 23 - 27 April

SKILL Chat

Logo SKILL Chat

Exhibition stand
Topic: German Pavilion - Baden-Wurttemberg International

Hall 6, Stand C18

Contact(s)
Mr. Robert Erfle
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Product description

SKILL Chat connects workers in service and production with remote support colleagues. The video chat application using smart glasses provides a perfect means for aimed support. The workers' hands stay free and ready for operations.

By the camera images of the smart glasses the remote colleague "sees" the exact situation in the field. That allows him to provide exact and appropriate support. Technically he only needs a web browser.

During the support chat the remote colleague may easily capture screenshots from the camera images in the field, enhance them with helpful annotations and send them to the smart glasses. Likewise he can send explaining drawings, graphics, tables or parts of them.

The SKILL Server manages the smart glasses and users. Customers can administrate their users by themselves. One pair of smart glasses may be used by different users.

Typically the worker with the smart glasses invokes the chat. He either selects support in general or specifically one of the colleagues that are currently logged into the SKILL Server. However, the chat may also be invoked by a support person.

Advantages of SKILL Chat:
- qualified support quickly in the field
- shorter interruption of the work
- decreased downtime of hardware components
- less travel

All products offered by this exhibitor

SKILL Task

Via smart glasses SKILL Task provides the worker in service or production with step by step instructions of the work to be performed. Additional functions like QR code detection, photo and voice notes and video chat further support the worker and increase quality assurance. The tasks to be fulfilled ...read more

SKILL Chat

SKILL Chat connects workers in service and production with remote support colleagues. The video chat application using smart glasses provides a perfect means for aimed support. The workers' hands stay free and ready for operations. By the camera images of the smart glasses the remote colleague "sees" ...read more

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