With the four products Remote Service, Maintenance, Parts and Monitoring symmedia offers a comprehensive solution for the communication between machine producer and operators - especially developed for the demands of the machinery and plant engineering industry.
1. Remote Service
The tool symmedia SP/1 Remote Service offers a completet remote infrastructure for machine producers and operators and can easily be integrated into existing structures and processes.
With symmedia SP/1 Maintenance central and local maintenance schedules can be generated as well as all maintenance statuses of the connected machines can be accessed.
symmedia SP/1 Parts is symmedia's virtual parts shop. Wear parts can easily be identified, selected and ordered.
symmedia SP/1 Monitoring supports users to monitor current machine statuses. not only locally but worldwide.
With this symmedia fullservice package and the excellent know-how of the branches, machine producers profit from this solution to enhance turnover by bringing machines online. Machine operators minimize downtimes by connecting their installed base by more than 50%.