HANNOVER MESSE 2020, 20 - 24 April
Homepage>Conference program >On the way to the Customer Journey: Data First with the Customer Data Platform
Bitkom Innovation Forum

On the way to the Customer Journey: Data First with the Customer Data Platform

Location & Language

Hall 6, Stand B30



Event Details

Type of event



Digital Twin

Event Host

Missed the Event?

So far no information materials were provided for this event. Please contact the organizer directly for further information.


Many companies ask themselves how the terms lead management, customer journey or the 360° view of the customer influence current market developments. It is crucial to address the customer precisely at the right moment with the right offer in the preferred channel. In this way, users can become satisfied and loyal customers on their customer journey and lead the company to success. An inspiring customer experience leads to tailor-made customer communication based on a comprehensive customer view. This must be based on professional and automated customer data management so that a consolidated overall view of the customer is made possible and comprehensive, consistent and convincing measures can be implemented. 


  Christian Bernius

Christian Bernius

Head of Sales - CDH Solutions, Uniserv GmbH

Christian Bernius is Head of Sales - CDH-Solutions at Uniserv GmbH and is responsible for worldwide sales and marketing for the Customer Data Hub. The graduate in business informatics and software expert ...

Go to profile

Stored items


Server communication error: Item could not be saved.