Making the right information immediately available at the workplace without needing to look for it and getting help quickly even for complex problems - in the future, an intelligent voice assistant will support people in manufacturing. The system relies on artificial intelligence and will enable the exchange of knowledge between employees.
Knowledge-intensive manufacturing processes require qualified employees. Their training is very time-consuming and cost-intensive for companies. The current shortage of skilled workers also makes this even more critical. Another competitive challenge for the manufacturing industry is the constantly shortening production cycles and the increasing variety of products.
With the progress of digitalization and the introduction of artificial intelligence (AI) into management and production processes, ethical questions about these new technologies are increasingly arising. It is under this aspect that research and development in the COALA project is carried out . The focus is therefore – whilst integrating and using all technical possibilities - primarily on transparency as well as the protection of companies, their data and the privacy of all users.
Fearing for their privacy and data, many still do without the services of these intelligent voice assistants, but more and more now appreciate them as extremely useful helpers in everyday life. They save time and effort, immediately provide the desired information as well as helpful suggestions and entertainment. In COALA (COgnitive Assisted agile manufacturing for a LAbor force supported by trustworthy Artificial Intelligence), one of the first trustworthy voice assistants for industry is now being created.
COALA project has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under grant agreement no. 957296.
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