HANNOVER MESSE 2020,
20 - 24 April
Korea Electric Power Corporation
There are 190 regional and local branch offices of KEPCO, each with jurisdiction over a business area that is divided based on the government's demarcation of provincial districts. At each branch, a mobile service fleet is operated to serve customers on-site. In addition, KEPCO operates 62 service centers that cover rural areas of relatively high population densities.
KEPCO's electricity sales business focuses on respect for customer needs and interests. Constant contacts are maintained with consumer advocacy institutions to find customer needs and expectations, and reflect on revising 'Rules and Regulations on Electricity Supply Services.' Most service procedures are streamlined and standardized for customer convenience, and the latest technologies have been applied to the Integrated System of Sales Information (Sales SI), which is being operated by all branch offices. Upon the completion of the Sales SI, all customer service jobs will be handled conveniently and quickly to provide customers with more satisfactory or even impressive services.
To meet the Korean demand for electricity, KEPCO and its subsidiaries reliably and efficiently operate 60,269MW facilities.
Through the experience of establishing ...
KEOCO's communication system is involved in all parts of the electric power system, such as transmission, substation and distribution systems. The Power IT system ...
KEPCO's nationwide multi-loop transmission grid transports electric power with high reliability. Monitoring and controlling systems ensure the safety of underground ...
KEPCO has highly credible power distribution systems which ensure stable power supply. In 2007, the rate of power loss in distribution was reduced to 3.99% while ...