Remote Eye is a complete online video assistance solution, using smart glasses and mobile phones with augmented reality tools. It includes a comprehensive package with hardware, cloud-based software and customizable services. It’s by far the most user-friendly assistance software for smart glasses. The aim of Remote Eye is to improve remote support in industrial environments in order to reduce machine downtime, prevent misdiagnosis, save technician travel and avoid access restrictions. It also facilitates compliance with maintenance and inspection procedures, as well as the training of technicians through video streaming and immersive training tutorials from the instructor's perspective.
Target customers are medium and large worldwide machinery manufacturers and equipment maintenance companies for industrial, medical tech and maritime sectors, whose motivation is mainly to become more efficient at maintenance services, to set themselves apart from competitors, to reduce
travels and to improve or launch a new source of revenue: remote service.
Remote Eye is a registered trademark of Wideum Solutions SL, a startup now incorporated into ADISON TRU, an industrial group with a turnover of €25M based in Barcelona, with branches and distributors in Spain, USA, Hong Kong, Italy, Mexico, The Emirates, South Africa and Cyprus.