HANNOVER MESSE 2019, 01 - 05 April
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Servification & Digital Field Service

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ORACLE Deutschland

Exhibitor details
Exhibitor details

Product description

In today's competitive market, all are experiencing a massive shift to subscription and digital services. Service is becoming a key battleground, point of differentiation, and revenue growth driver for manufacturers and service providers alike. Oracle's innovative Digital Field Service (DFS) solution for asset and service-intensive industries represents a breakthrough in the ability to deliver an integrated platform for differentiated service business. Allow service managers and customers to interact with the asset, interrogate a knowledge base, determine next-best-action, and resolve issues remotely, increasing asset uptime, improving customer satisfaction, and reducing cost of service. Drive the real-time service enterprise with predictive analytics and equipment performance alerts to predict service and maintenance issues and improve equipment uptime. Oracle's monetization solution is part of a leading C2C2C solution that delivers a powerful digital customer experience and full financial and revenue management capabilities. And these robust monetization capabilities are available in your choice of deployment model as a licensed product, as a public cloud service, or as a hybrid or private cloud depending on your unique requirements. It enables businesses to change the way interact with their customers, offering customers an unprecedented level of flexibility and freedom to consume services on their terms, and offering businesses deeper customer relationships and loyalty, along with attractive and more predictable recurring revenue.

Hall 7, Stand B16

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