WorkHeld is a work management platform that increases the efficiency and clarity of production, assembly, service and maintenance processes. The software system creates a platform for productive order processing and facilitates communication between coordinators and technicians. WorkHeld enables real-time information distribution and digitalises the entire process from order allocation to the customer's signature.
WorkHeld is the first work management platform with an intelligent voice assistant for industrial technicians. The WorkHeld voice assistant helps to simplify time-consuming production, service and maintenance processes and thus make them more productive and efficient. Typing and clicking are no longer necessary and work gloves or dirty hands are no longer an obstacle for technicians. The lack of mastery of keystrokes is no problem either. The interaction through speech allows real multitasking. Information can be retrieved or documented while the technician is still busy solving the problem.