Gedys Intraware presents a powerful platform for Customer Relationship Management (CRM) and Customer Experience Management (CXM) at Hannover Messe Industrie, helping companies efficiently manage and sustainably improve their customer relationships.
The Gedys CXM software provides a centralized 360° view of all customer-related information. Sales, marketing, and service processes are transparently mapped and efficiently managed. Thanks to its high flexibility, the solution can be tailored to individual requirements and seamlessly integrated into existing system landscapes. This creates clear structures, better analytics, and end-to-end digitalized processes.
With its Cloud CRM, the solution is also available as Software-as-a-Service. Companies benefit from location-independent access via browser without additional IT investments. Secure hosting in Germany, regular updates, and high scalability ensure future readiness and fast implementation.
The CRM app ensures maximum mobility by providing access to essential customer data anytime—online and offline. Field service teams can capture information directly on-site and manage processes efficiently, reducing response times and increasing productivity.
A particular highlight is the no-code CXM platform. Following the principle of “configuration instead of programming,” companies can create individual applications without coding skills. Prebuilt components enable rapid deployment and flexible expansion, significantly accelerating innovation.
Whether cloud, on-premises, or hybrid, Gedys CXM combines modern CRM and CXM functionalities to create the foundation for efficient processes, informed decisions, and outstanding customer experiences in the industry of tomorrow.
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