On-site Services & Facilities
We provide the ideal infrastructure and a whole range of on-site services to make your visit to the Hannover Exhibition Grounds as agreeable and successful as possible.
Information Service and Customer Center
Our Information Center (IC) is centrally located on the Exhibition Grounds and is open daily from 9.00 to 18.00 hours. Here you will find all important information and service facilities.
Services
Before and during the show (14.4. - 21.4.2023) our contact persons in the Exhibitor Service Center (ESC) will be happy to assist you with all matters relating to your trade fair organisation.
Opening hours (Entrance North 1)
We can help you with questions about:
Are you looking for an exhibitor or specific products? You exhibit at the show and need last minute flyers and posters? Would you like an exclusive restaurant to end the day with your colleagues and business partners?
At our numerous "EBi" information counters in the halls and entrance areas, experienced staff is available to you for this purpose. You will find the locations on our site plan.
To help you find exhibitors quickly, our website, the trade fair app and experienced staff are available at our numerous information counters in the halls and entrance areas.
Our tip: Take note of exhibitors, products and events on our website and plan your optimal route across the exhibition grounds. After registering online, your data can be automatically synchronised with the trade fair app.
Service Facilities
The restaurants and bistros on the exhibition ground leave nothing to be desired - from elegant to rustic, from exclusive menus to quick snacks for in between. Bistros and/or restaurants can be found in all exhibition halls. In addition, snack points are located throughout the grounds. You will also find a wide range of offers in the outdoor area. For information on the location of the restaurants on the exhibition grounds, opening hours and menus, please contact us.
Reservations
If you have plans for receptions, business lunches, meetings, etc. for groups of 15 or more, we will be happy to make the necessary reservations for you. Please contact us in time.
Contact
Aramark Restaurations GmbH
c/o Deutsche Messe AG
Phone: +49 511 89-33532
Mail: catering.messe-hannover@aramark.de
Onlineshop
During the fair we offer you a free shuttle service on the Exhibition Grounds. The shuttle bus network with routes and stops can be found here.
Facilities for the Disabled on the Exhibition Ground
During the fair, people with restricted mobility have free access to chauffeured vehicles for rides within the exhibition complex. To order this service, see your contacts below.
Please note that lavatories are only accessible in halls that are in operation for the restrictive show. Each hall has a visitor information (EBi), whose staff will be happy to assist you.
Free Wi-Fi with the SSID "MESSEfreewifi" is available in all event halls, entrance areas and in parts of the outdoor area
In addition hotspots (5 GHz frequency range) are available in a variety of locations on site, including all entrance areas, "EBi" infopoints, snack bars and bistros.
If you are experiencing any problems, our Media Shop will be glad to assist you. Hotline: +49 (0)511 89-38992
Wardrobes are located in near distance to the entrances.
The wardrobe for journalists is located in the press center.
Prices:
Wardrobe EUR 03.00
Luggage EUR 03.00
Take your picture!
Pictures as innovative and rich in perspective as the solutions at HANNOVER MESSE! And, a great break from the hustle and bustle of the trade fair. At the Visitor DOME meeting point, there is the opportunity to take unforgettable pictures to capture and share your personal #HM23 moment.
Monday to Thursday in Hall 15 Stand A28, from 10 am to 5 pm and on Friday at the Womenpower Congress in the Convention Center.
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