The fifth edition of the Radar indicates an overall stabilization of the trends of the last four years. However, as the logistics industry copes with the current global pandemic, transformation processes have accelerated. Conversely, many trends initially considered disruptive have not yet proven to be so.

Legislative and technical challenges as well as low social acceptance are still hampering autonomous vehicles and drones. Logistics marketplaces are concentrated at a few leading platforms. Established freight forwarders with solid global logistics networks have their own digital offerings.

From cloud computing and collaborative robots to big data analytics, artificial intelligence and the Internet of Things, logisticians need to know how to use a huge spectrum of new technologies. Securing long-term success today means modernizing all touchpoints along the supply chains. This ranges from elegant digital solutions for the customer experience to fulfillment transport and last-mile delivery.