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It goes without saying that the benefits of Industry 4.0 aren't restricted to the production hall. For instance, extensive networking of different areas of business is also set to boost process automation and productivity in the services sector. Smart approaches such as predictive maintenance will mean that machinery can be serviced at the customer's site before the problem causes system failure and downtime. As a leading ERP provider for SMEs, Asseco Solutions is at HANNOVER MESSE 2016 with the ideal product solution. Smart Connected Solutions (SCS) helps companies map all their service and maintenance processes on both the manufacturer’s and customer's side - from sensors installed on equipment right through to deployment planning and actual on-site maintenance and documentation - in a predictive and fully integrated way .

SCS can be linked via standard interfaces to a wide range of ERP solutions where it can also initiate supporting processes such as invoicing. "In the discussions we held with customers, one point was crystal-clear," explains Christian Leopoldseder, Vice President of Operations at Asseco Solutions. "Manufacturers themselves are the real experts on their products, even once they have left the plant and are in use at customer sites. In the vast majority of cases, they know straight away precisely which data indicates that maintenance will soon be required. It may be a case of unusually high temperatures, prolonged reverberation or a characteristic combination of different factors that serve as a warning. SCS gives manufacturers the opportunity to actually use this awareness in practice and thus helps them optimize the services provided to end customers. This in turn minimizes production downtime and boosts customer satisfaction."

Asseco Solutions AG (76227 Karlsruhe, Germany), Hall 17, Stand B21